Terms and Condition

Welcome to Akshaya Lakshmi! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase or interacting with our website. If you do not agree with these terms, please refrain from using our website.

1. General Terms

  • These Terms and Conditions (the "Agreement") govern your use of our website and services. By using our website, placing an order, or browsing our products, you agree to abide by these terms.
  • We reserve the right to modify or update these Terms and Conditions at any time without notice. Any changes will be effective immediately upon posting the updated terms on the website.

2. Account Registration

  • To place an order, you may need to create an account with us. You must provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your account details, including your password.
  • You agree to notify us immediately if you suspect any unauthorized access to your account.

3. Product Information and Availability

  • We make every effort to ensure that the products listed on our website are described accurately. However, we cannot guarantee that the descriptions, images, or other content are 100% error-free or that the products will always be available.
  • Products are subject to availability. If an item you ordered is out of stock, we will notify you as soon as possible and may offer alternatives or a full refund.

4. Order Process and Acceptance

  • Once you place an order with us, you will receive an email confirming your order details. This does not constitute an acceptance of your order.
  • Orders are accepted once payment has been successfully processed and we ship the product. If we are unable to fulfill your order for any reason, we will notify you and provide a refund if applicable.

5. Pricing and Payment

  • All prices listed on our website are in INR (Indian Rupees) and include applicable taxes, unless stated otherwise.
  • We reserve the right to modify prices or introduce new charges at any time without prior notice. However, the price at the time of purchase will remain applicable to your order.
  • Payments can be made through available payment methods, including credit cards, debit cards, UPI, wallets, or NetBanking.
  • In case of any payment discrepancies or issues, we may request further verification before proceeding with the order.

6. Shipping and Delivery

  • Shipping: Orders are dispatched within 2-3 business days after payment confirmation. The delivery time depends on the shipping method selected and the delivery location.
  • Shipping Charges: Shipping charges are calculated based on the weight of your order and the delivery address. The applicable charges will be displayed at checkout.
  • Delivery: We are currently offering delivery services only within India. For international orders, we suggest contacting us directly for more information.
  • Risk of Loss: The risk of loss for products passes to you once the product is delivered to the shipping address you provided.

7. Return and Exchange Policy

  • We offer a 7-day return and exchange policy for eligible items. The item must be unused, unwashed, and in its original condition with tags and packaging intact.
  • Please refer to our detailed Return and Exchange Policy for more information on how to return or exchange items.

8. Cancellation Policy

You may cancel your order within 24 hours of placing it, provided the order has not been dispatched. After dispatch, cancellations are not possible, but you may return the product after delivery following our Return and Exchange Policy.

9. Refunds

  • Refunds will be processed for returned items that meet our return policy criteria. Refunds will be credited to the original payment method used for the order.
  • Refunds are subject to inspection of the returned product and may take 5-7 business days to reflect in your account.

10. Intellectual Property

  • All content on this website, including text, images, graphics, logos, designs, and product descriptions, is the property of Akshaya Lakshmi Silks and Sarees and is protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, reproduce, distribute, or otherwise use any of our content without prior written consent.

11. User Conduct

By using our website, you agree not to:

  • Engage in any unlawful activity or use our services for illegal purposes.
  • Upload or transmit any harmful, offensive, or unlawful material, including viruses or malware.
  • Impersonate any individual or entity, or mislead us or others regarding the origin of any content.

12. Privacy and Data Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.

13. Limitation of Liability

  • Akshaya Lakshami Silks and Sarees is not liable for any direct, indirect, incidental, special, or consequential damages that may result from the use or inability to use our website or products.
  • Our total liability is limited to the amount paid by you for the specific product or service that caused the damage.

14. Force Majeure

We shall not be held responsible for any delay or failure to perform our obligations if such delay or failure is caused by circumstances beyond our reasonable control, including, but not limited to, natural disasters, strikes, government actions, or disruptions in transportation or communication.

15. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

16. Changes to the Terms

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and the updated version will be effective immediately. We encourage you to review this page periodically to stay informed about any changes.

17. Contact Us

If you have any questions or concerns about these Terms and Conditions, or if you need assistance with your order, please feel free to contact us:

Akshaya Lakshmi

1166, 5th B Cross Prakashnagar, Ground Floor, Bengaluru, Karnataka 560021, India

Email: akshayalakshmi0001@gmail.com

Phone: +91 8105657959